Terms & Conditions

Terms of Service

Overview

Welcome to Elora Clothing.

Throughout these Terms of Service, the terms "we," "us," and "our" refer to Elora Clothing.

We operate this website and online store, including all related information, products, services, features, and content, to provide you with a safe and enjoyable shopping experience. Our store is powered by Shopify, which enables us to securely offer our products and services.

By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms of Service as well as our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use our website or purchase our products.

Section 1 – Eligibility & Account

By using our website, you confirm that you are at least the age of majority in your province or territory of residence, or that you have permission from a parent or legal guardian.

When creating an account or placing an order, you agree to provide accurate, complete, and up-to-date information, including your name, billing information, shipping address, and email address.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms of Service.

Section 2 – Products

We make every reasonable effort to display our products as accurately as possible.

However, please note that:

  • Colors may vary depending on your screen or device settings.
  • Product images are for illustrative purposes only.
  • Minor differences in appearance may occur.

All product descriptions, pricing, and availability may change at any time without prior notice.

We reserve the right to discontinue products or limit quantities at our sole discretion.

Section 3 – Orders

Submitting an order does not automatically constitute acceptance of that order.

Elora Clothing reserves the right to accept, decline, or cancel any order for reasons including, but not limited to:

  • Suspected fraud
  • Pricing errors
  • Product availability
  • Incorrect customer information
  • Violation of these Terms

Your order is considered accepted only after payment has been successfully processed and you receive an order confirmation.

Once an order has entered our fulfillment process, cancellation may no longer be possible.

Returns and refunds are handled in accordance with our Return & Refund Policy.

Products purchased from Elora Clothing are intended for personal use only and may not be purchased for resale without our written permission.

Section 4 – Prices & Billing

All prices displayed on our website are shown in Canadian Dollars (CAD) unless otherwise stated.

Prices, promotions, and product availability may change at any time without prior notice.

The price charged for your order will be the price displayed at the time your order is placed and will be confirmed in your order confirmation email.

Unless otherwise stated, prices include applicable taxes where required by law. Shipping costs, if applicable, will be clearly displayed during checkout before you complete your purchase.

You agree to provide accurate, complete, and up-to-date billing, payment, and account information for all purchases made through our website.

By placing an order, you confirm that:

  • The payment information you provide is accurate and valid.
  • You are authorized to use the selected payment method.
  • Your payment provider will honor the transaction.
  • You agree to pay all applicable charges associated with your purchase.

Section 5 – Shipping & Delivery

Please refer to our Shipping Policy for detailed information regarding order processing, shipping times, and delivery.

Estimated delivery times are provided for convenience only and are not guaranteed.

Elora Clothing is not responsible for delays caused by shipping carriers, customs processing, weather conditions, holidays, or other events beyond our reasonable control.

Ownership and responsibility for the products transfer to you once your order has been delivered to the shipping address provided during checkout.

Section 6 – Intellectual Property

All content available on this website—including, but not limited to, text, images, graphics, logos, product descriptions, videos, designs, icons, branding, and website layout—is the property of Elora Clothing or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may use this website solely for personal, non-commercial purposes.

You may not reproduce, copy, distribute, modify, publish, sell, or otherwise use any content from this website without our prior written permission.

All trademarks, logos, and brand names displayed on this website remain the property of their respective owners.

Section 7 – Third-Party Tools & Services

Our website may provide access to products, services, applications, or tools operated by third parties.

These services are provided "as is" and "as available" without any warranties or guarantees from Elora Clothing.

We are not responsible for the functionality, availability, content, or policies of third-party services.

Your use of any third-party services is entirely at your own risk and subject to the terms and privacy policies of the respective providers.

We may introduce new features, services, or tools in the future. Unless otherwise stated, these will also be governed by these Terms of Service.

Section 8 – Third-Party Links

Our website may contain links to third-party websites, services, or resources for your convenience.

These websites operate independently from Elora Clothing, and we are not responsible for their content, policies, availability, or practices.

If you choose to visit a third-party website, you do so at your own risk. We encourage you to review the privacy policies and terms of any third-party websites before providing personal information or making purchases.

Elora Clothing is not liable for any damages or losses resulting from your use of third-party websites, products, or services.

Section 9 – Relationship with Shopify

This section should remain substantially unchanged.

Elora Clothing is powered by Shopify, which enables us to provide our online store and related services.

However, all purchases made through our website are transactions directly between you and Elora Clothing.

By using our website, you acknowledge and agree that Shopify is not responsible for any aspect of the sale, including product quality, shipping, returns, refunds, customer support, or any damages arising from your purchase.

To the fullest extent permitted by law, you release Shopify and its affiliates from any claims, liabilities, or disputes relating to purchases made through our store.

Section 10 – Privacy

Your privacy is important to us.

All personal information collected through our website is handled in accordance with our Privacy Policy.

Because our website is hosted by Shopify, certain information may also be collected and processed by Shopify in order to operate, maintain, and improve the services provided through our online store.

By using our website, you acknowledge that you have read and agree to our Privacy Policy.

For more information, please refer to:

Section 11 – Feedback & Reviews

If you submit suggestions, ideas, reviews, testimonials, comments, or other feedback ("Feedback") to Elora Clothing, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, and distribute such Feedback for business and marketing purposes.

You confirm that:

  • You own or have permission to submit the Feedback.
  • Your Feedback is truthful and accurate.
  • Your Feedback does not violate the rights of any third party.
  • Your Feedback does not contain unlawful, offensive, defamatory, abusive, or harmful content.

We reserve the right, but are not obligated, to remove or refuse any Feedback that we consider inappropriate, misleading, offensive, or in violation of these Terms of Service.

Elora Clothing assumes no responsibility for Feedback submitted by customers or other third parties.

Section 12 – Errors, Inaccuracies & Omissions

We strive to ensure that all information on our website is accurate and up to date. However, occasional errors, inaccuracies, or omissions may occur regarding product descriptions, pricing, promotions, shipping information, delivery times, or product availability.

We reserve the right to correct any errors, update information, or cancel orders if any information on the website is inaccurate, at any time and without prior notice, including after an order has been placed.

If your order is affected by a pricing or product error, we will notify you as soon as possible and provide appropriate options, including a full refund if necessary.

Section 13 – Prohibited Uses

You agree to use our website only for lawful purposes.

You may not use our website to:

  • Violate any applicable laws or regulations.
  • Infringe upon the intellectual property rights of Elora Clothing or others.
  • Submit false, misleading, or fraudulent information.
  • Harass, abuse, threaten, or harm other users or our staff.
  • Distribute viruses, malware, or any harmful code.
  • Attempt to gain unauthorized access to our website, servers, or systems.
  • Copy, reproduce, distribute, or exploit any part of our website without our written permission.
  • Use bots, automated software, scraping tools, AI agents, or similar technologies to collect data or interfere with the operation of our website.
  • Spam, phish, or otherwise misuse our services.

We reserve the right to suspend or permanently terminate access to our website if we believe these Terms have been violated.

Section 14 – Automated Access

To protect the security and performance of our website, unauthorized automated access is prohibited.

You may not use bots, crawlers, scraping software, AI agents, automated scripts, or similar technologies to access, copy, monitor, or interact with our website without our prior written permission.

We reserve the right to block, restrict, or terminate access to any automated system or user that violates this policy.

Section 15 – Termination

We reserve the right to suspend, restrict, or terminate your access to our website or services at any time, without prior notice, if we believe you have violated these Terms of Service or any applicable law.

Termination of your access does not affect any rights or obligations that arose before the date of termination, including any outstanding payment obligations.

The following sections will continue to apply after termination where applicable:

  • Intellectual Property
  • Feedback
  • Disclaimer of Warranties
  • Limitation of Liability
  • Indemnification
  • Governing Law
  • Privacy Policy
  • Any provisions that are intended to survive termination

Section 16 – Disclaimer of Warranties

The information provided on our website is intended for general informational purposes only.

While we make every reasonable effort to ensure that the information on our website is accurate and up to date, we do not guarantee that all information is complete, accurate, reliable, or error-free.

Except where required by applicable law, all products and services provided by Elora Clothing are offered "as is" and "as available", without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

We do not guarantee that our website will always be available, secure, uninterrupted, or free from errors, viruses, or other harmful components.

Some jurisdictions do not allow certain warranty exclusions. In such cases, these exclusions apply only to the maximum extent permitted by law.

Section 17 – Limitation of Liability

To the fullest extent permitted by applicable law, Elora Clothing, its owners, employees, affiliates, contractors, service providers, licensors, and partners shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from or related to:

  • Your use of our website.
  • Your inability to use our website.
  • Products purchased through our store.
  • Errors or omissions on the website.
  • Delays in shipping or delivery.
  • Loss of profits, revenue, data, business opportunities, or other financial losses.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

Section 18 – Indemnification

You agree to indemnify, defend, and hold harmless Elora Clothing, its owners, affiliates, employees, contractors, service providers, partners, licensors, and Shopify from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or related to:

  • Your breach of these Terms of Service.
  • Your violation of any applicable law or regulation.
  • Your infringement of the rights of any third party.
  • Your misuse of our website or services.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with us in the defense of such claims.

Section 19 – Severability

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable under applicable law, that provision shall be enforced to the maximum extent permitted by law.

The remaining provisions shall remain valid and fully enforceable.

Section 20 – Waiver & Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Elora Clothing regarding your use of our website and supersede any prior agreements or communications relating to the same subject matter.

Section 21 – Assignment

You may not transfer, assign, or delegate any of your rights or obligations under these Terms without our prior written consent.

Elora Clothing may assign or transfer these Terms, in whole or in part, without prior notice where permitted by applicable law.

Section 22 – Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Canada and the applicable laws of the province in which any legal dispute is brought, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our website shall be subject to the jurisdiction of the competent courts of Canada, unless otherwise required by applicable consumer protection laws.

Opmerking: Als je later een Canadese onderneming opricht in een specifieke provincie (bijvoorbeeld Ontario of British Columbia), kun je deze sectie aanpassen zodat alleen de wetten van die provincie gelden.

Section 23 – Headings

The headings used in these Terms of Service are provided for convenience only and shall not affect the interpretation of these Terms.

Section 24 – Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time.

Any changes will be posted on this page and will become effective immediately upon publication unless otherwise stated.

Your continued use of our website following any changes constitutes your acceptance of the revised Terms.

Section 25 – Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Elora Clothing

Email: info@elora-clothing.com